Privacy Policy for Into Shape Agility

Effective Date: 22/06/2025

At Into Shape Agility (“we,” “us,” or “our”), we value your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website www.intoshapeagility.com (“Site”).

By using the Site, you agree to the collection and use of your information in accordance with this policy.

  1. Information We Collect
  2. Personal Information You Provide

When you create an account, register a dog, make a purchase, or communicate with us, we collect:

  • Full name
  • Email address
  • Phone number
  • Billing and/or shipping address
  • Payment information (via Stripe or PayPal — we do not store credit card data)
  • Information about your dog (e.g., name, breed, age, training needs)
  1. Device Information (Automatically Collected)

When you visit the Site, we automatically collect:

  • IP address
  • Browser type and version
  • Time zone and language settings
  • Device type and operating system
  • Referring/exit pages and search terms
  • Site usage data (pages viewed, actions taken)
  1. Tracking Technologies

We use the following technologies:

  • Cookies – to enhance your experience and remember preferences
  • Log files – to track website activity and troubleshoot issues
  • Pixels, tags, and web beacons – to measure engagement and optimize performance

Learn more about managing cookies at: www.allaboutcookies.org

  1. How We Use Your Information

We use your information to:

  • Register and manage user accounts
  • Fulfill orders and process payments
  • Deliver course materials and updates
  • Send transactional emails (e.g., confirmations, invoices)
  • Communicate with you about your account or training
  • Send marketing communications only with your consent
  • Improve our Site and services through analytics
  • Detect and prevent fraud, abuse, or illegal activity
  1. Sharing Your Information

We do not sell your personal information. We only share data with trusted third-party service providers that help us run our business, including:

  • Payment Processors: Stripe and PayPal
  • Email Platforms: For sending account updates and newsletters
  • Analytics Tools: Google Analytics, Facebook Pixel, or similar
  • Hosting and Technical Services: For maintaining site infrastructure

These providers are contractually obligated to keep your data secure and only use it on our behalf.

  1. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Fulfill legal or financial obligations
  • Enforce our terms and protect our rights

Examples:

  • Order data may be kept for up to 6 years for accounting compliance
  • User and dog profiles may be deleted after 12 months of inactivity
  • You may request deletion at any time (see Section 6)
  1. Marketing Communications

If you opt in, we may send you emails about:

  • New training content or features
  • Promotional offers or competitions
  • Important platform updates

You can unsubscribe at any time using the link in any marketing email or by contacting us.

We do not send marketing emails unless you’ve actively opted in.

  1. Your Rights (GDPR / CCPA Compliance)

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your personal data
  • Withdraw consent to marketing communications
  • Object to certain processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, contact us at: [Insert Email Address]

We will respond within 30 days where legally required.

  1. International Data Transfers

Our servers and service providers may be located in countries outside of your own. By using our Site, you agree to the transfer, storage, and processing of your information in accordance with this policy.

  1. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data from loss, misuse, unauthorized access, disclosure, or alteration.

However, no online system is 100% secure. We encourage you to protect your own data by choosing strong passwords and logging out after sessions.

  1. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If we discover that we’ve collected data from a child, we will delete it promptly.

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. We encourage you to review this page periodically.

Changes take effect once posted with a revised “Effective Date.”

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Into Shape Agility
???? Email: intoshapeagility@gmail.com
???? Website: www.intoshapeagility.com